Privacy Policy
Donato Millwork ("we", "us") respects your privacy and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and the EU General Data Protection Regulation (GDPR) where applicable.
What we collect
When you contact us through this site, we collect the information you provide: your name, email address, phone number (if given), project type, and any details you share in the message field.
When you visit any page, our analytics provider (Google Analytics 4) collects: pages visited, time on each page, approximate location (city-level, derived from your IP address), device type, browser, and the page that referred you. Google Ads sets cookies to measure how our advertising campaigns perform.
We do not collect payment information through this site.
Why we collect it
- Form submissions: to respond to your inquiry and discuss potential work.
- Analytics: to understand which pages and projects visitors find most relevant, and improve the site accordingly.
- Advertising: to measure which campaigns lead to inquiries, so we spend our advertising budget effectively.
Who we share it with
- Netlify (our hosting provider) receives form submissions and serves the site to you. Located in the United States.
- Google (Analytics + Ads) receives anonymized analytics and ad-conversion data. Located in the United States.
- No one else. We do not sell, rent, or trade your personal information.
How long we keep it
- Form submissions: retained for the duration of any resulting project plus one year, then deleted.
- Analytics data: 14 months (Google Analytics 4 default).
- Ad conversion data: up to 18 months (Google's standard retention).
Your rights
You have the right to:
- Access the personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information (subject to applicable retention requirements).
- Withdraw consent for analytics or advertising tracking at any time, by declining cookies on first visit or by contacting us.
- File a complaint with the Office of the Privacy Commissioner of Canada (or, if you are in the EU, your local data protection authority).
To exercise any of these rights, email matthew@donatomillwork.com.
Cookies
This site uses two categories of cookies:
- Essential: keeps the site functional. You cannot opt out.
- Analytics & Advertising: Google Analytics 4 and Google Ads. You can decline these via the cookie banner shown on first visit. To change your choice later, clear this site's cookies and reload — the banner will reappear.
International data transfers
Some of our service providers (Netlify, Google) process data on servers outside Canada. By using this site, you consent to your information being transferred to these jurisdictions. We rely on these providers' standard contractual safeguards for international data protection.
Changes to this policy
If we materially change this policy, we will update the "Last updated" date above and, where appropriate, notify you. The current version is always at donatomillwork.com/privacy.
Contact
Donato Millwork
Toronto, Ontario, Canada
matthew@donatomillwork.com